Last Updated: May 15, 2025
At SunitechAI, we are dedicated to delivering a high-quality and impactful learning experience. We want our learners to feel confident and supported throughout their journey with us. That said, as with any digital service, our refund policy is guided by a few important terms.
By enrolling in a course or program with SunitechAI, you agree to the following:
1. 30-day risk-free money-back guarantee
We’re committed to providing a valuable and effective learning experience. If our course doesn’t meet your expectations, we offer a 30-day risk-free money-back guarantee.
Eligibility Criteria:
The refund request must be made within 30 days of your course purchase.
You must have completed no more than 45% of the course content.
Refunds are valid only on the first purchase of any course or program.
You’ll need to provide a brief reason for your request to help us improve.
2. Non-Transferable Services
Once a course or service is purchased, it is intended for your individual use only. All fees paid are non-transferable.
3. No Refunds in These Scenarios
We are not obligated to issue refunds in cases such as:
- Missed sessions or failure to attend
- Adjustments in content or format of the program
4. Refund Timeline
Once your refund request is approved, we will initiate it with our banking partner.
The review and processing may take up to 17 days.
After approval, the refund will be credited to your original payment method within 5–7 business days (depending on your bank).
Refunds are always processed to the original source of payment.
For any questions, please contact us at reachout@sunitechai.com.